01628 560425
About Us
Prestige Home Care is a small family run domiciliary homecare provider; with quality care services covering the Berkshire, including Maidenhead. Windsor, Slough, Taplow and Burnham.
Prestige Home Care is a small family run domiciliary homecare provider; with quality care services covering the Berkshire, Buckinghamshire area. We cover Maidenhead, Slough, Taplow, Burnham and Windsor.
Our paramount objective is to offer a premier care service, which respects the intrinsic and extrinsic value of people regardless to their position. This is accomplished by accepting their uniqueness, personal needs and treating them with respect.
We are registered with the Care Quality Commission (CQC) in England and you can see our registered page here. Contact details for our regulators are also included in our information pack. You can also Prestige Home Care is committed to working within all statutory legislation, including: Equality Act 2010, Health and Safety at Work Act 1974, Mental Capacity Act 2005, Mental Health Act 1983;2007 and Carers (Recognition and Services) Act 1995.
Our Beliefs
Prestige Home Care Limited code of values are based on us achieving:
The highest standard of care and support delivered to all service users, a genuine caring attitude throughout our organisation, respect for the dignity and value of each service user and a culture of honesty and integrity throughout our organisation
Choice
Allowing the individual opportunity to select independently from a range of services to suit their own needs. Where possible exercising freedom to choose what to do, when to do it and who to associate with. Individual preferences are to be recognised in the development of the care plan e.g. timing of service so that it does not unnecessarily restrict the individual’s lifestyle.
Rights
The maintenance of all entitlements associated with citizenship. The right to make decisions within the individual’s capacity including the right to follow their chosen religious worship. Protection from possible abuse.
Privacy
Respect each individual to be undisturbed and free from any intrusion or public attention into their personal lives. Confidentiality of any information about individuals is respected, including the right to decide whom information is shared with providing this does not present an unacceptable risk to the individual or our care/support staff.
Dignity
Recognising that each individual has their own traits and to note everyone’s value, regardless of circumstances and ensuring everyone is treated with the utmost respect.
This includes, for example; avoiding patronising treatment, knocking on doors (e.g. before entering the bedroom) and sensitivity in handling bathing and toileting.
Meet Our Team
Surjit Thandi
Company Director
I have worked many years in a NHS GP surgery where I gained a lot of experience in the care sector. Over the years and during the period my mother was at end of life care, I noticed that the local community was in need of more care support workers and agencies to care for loved ones at home. The need of care support services continues to increase, the care sector is in high demand. With services at times being stretched, I felt now was the time to help the local community and provide a service to meet the continually growing needs for care and support.
Prestige Home Care was built on the ethos of putting your loved ones first; making their lives that much easier and supporting them in every aspect we can. I look forward to making a difference to the community, and providing the best standard of care that we possibly can.
Sian Hookey
Acting Care Manager
I started as a Care Co-Ordinator for Prestige, and now I am currently the acting Care Manager. It is so fulfilling to work for a company that I know from all aspects is driven by its core values. Prior to working at prestige, I worked in the care setting for 20 years. Having excellent relations with service users and ensuring safe, CQC compliant services is essential to providing the best possible care. I am very excited to see the organic growth of Prestige, and the positive impact it will make on the community.
Independence
Promoting the individual’s right to control the way their care is delivered, supporting the right to independence and maximising opportunities for the individual to act without supervision. This would include a willingness to incur a degree of calculated risk whilst having a regard to the safety of the environment.
Fulfilment
The realisation of personal aspirations and abilities in all aspects of daily life. Recognition of individual’s race, culture, class and sexuality in responding to the care needs of individuals.